CONTACTS AND RESOURCES

If you have questions about the information on the website, please contact people benefits.

people benefits
895 Don Mills Road
Tower One, Suite 700
Toronto, Ontario M3C 1W3
Phone:  1-844-368-1414

Hours of Operation:

Calls are answered 9 a.m. to 5 p.m. (PST), Monday to Friday (except for statutory holidays). You may leave a message after hours and weekends.

Who should I contact if I have questions about my benefits?

lululemon Benefits
(through TELUS Health) 		Contact first for anything related to:
  • Extended health and dental
  • Confirming your enrollment
  • Questions about your benefits coverage
1-844-368-1414 (Monday to Friday 9am to 5pm PST)

lululemonbenefits@telushealth.com
GreenShield
  • Claims assistance
  • Claims confirmation
1-888-525-7587(Monday to Friday 8:30 am – 8:30 pm ET)

customer.service@greenshield.ca
Canada Life
  • Claims assistance for long term disability benefits, life and accidental death and dismemberment (AD&D) insurance, Critical Illness
1-800-957-9777

https://my.canadalife.com/sign-in

Alight
  • Claim assistance for Short-term Disability
  • Go to AbsenceConnect to initiate your claim!

https://lululemon.absenceconnect.ca

ComputerShare
  • ESPP
1-866-982-8787 from 8:30AM-8pm EST
Your friends with benefits
  • Maternity/parental leave
  • Leave questions
  • Vacation
  • Disability/EI
  • As a second opinion if you don’t feel comfortable with the level of service you got from any of the above!
peoplebenefits@lululemon.com